Welcome to Crust & Ember Pizzeria's Terms & Conditions. These terms govern your use of the website located at equitablepassage.xyz (the “Site”) and any products or services offered by Crust & Ember Pizzeria through the Site. By accessing or using the Site, you agree to be bound by these terms and our Privacy Policy. If you do not agree, please do not use the Site.
Provider and services. Crust & Ember Pizzeria operates a pizzeria offering online ordering, dine-in, takeout, and delivery from our premises in London, United Kingdom with address at 85 Bishopsgate, EC2M 3AF. All orders are subject to availability and our kitchen capabilities. We reserve the right to modify menus, prices, and delivery terms without prior notice, while ensuring timely notification of material changes where feasible.
Orders and payments. By placing an order on the Site, you confirm you are of legal age to purchase food where applicable and that you have provided accurate information. Prices are shown in £ and include applicable taxes where required. Payment methods available at checkout may include major cards or other methods specified on the Site. You agree to pay all charges for orders placed under your account, including any applicable delivery fees, service charges, or taxes. We may cancel or refuse an order for security reasons, suspected fraud, or non-compliance with these Terms.
Delivery, pickup, and dine-in. Delivery is offered to selected areas within the delivery radius and is subject to availability. Estimated delivery times are provided as estimates and are not guaranteed. Delivery fees and minimum order amounts vary by location. You may also pick up orders at our location during posted hours. Dine-in customers must follow the venue’s policies and health and safety guidelines. For beverages, we offer a range of juices options such as juice and lemonade, and no ic beverages are sold or served.
Refunds, cancellations, and changes. You may cancel an order within the allowed time window before preparation begins, subject to shop policies. Cancellations after preparation has started may incur charges. We do not offer refunds for completed orders, unless required by law or our policies. Any requests for adjustments or refunds should be sent through the Site’s contact process or by calling +44 20 1234 5678.
Intellectual property. All content on the Site, including menus, images, logos, layout, and text, is the property of Crust & Ember Pizzeria or its licensors and is protected by applicable intellectual property laws. You may use the Site for personal, non-commercial purposes only and may print or download pages for your own personal use, provided you do not remove or alter any notices. You may not reproduce, modify, distribute, create derivative works from, or use the content for commercial purposes without express written permission from Crust & Ember Pizzeria.
User conduct. You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the Site by, any third party. Prohibited behavior includes posting or transmitting content that is illegal, harmful, or offensive; attempting to disrupt the Site; or impersonating a staff member or another user.
Privacy and data protection. Our Privacy Policy explains how we collect, store, and use information about you when you use the Site. By using the Site, you consent to the processing of your data as described in the policy. We take appropriate measures to protect your data but cannot guarantee absolute security against all possible breaches. Do not share sensitive information through unsecure channels.
Limitation of liability. To the maximum extent permitted by law, Crust & Ember Pizzeria and its officers, employees, and affiliates are not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Site, products, or services, including but not limited to loss of profits, data, or goodwill. In no event shall our total liability exceed the amount paid by you for the relevant order or service, if any.
Indemnification. You agree to indemnify, defend, and hold harmless Crust & Ember Pizzeria, its officers, directors, employees, and agents from and against any claims, losses, damages, liabilities, costs, and expenses arising from your use of the Site, your breach of these Terms, or your violation of any laws or rights of a third party.
Cookies and tracking. The Site uses cookies and similar technologies to enhance your experience, analyze traffic, and tailor content. By using the Site, you consent to the use of cookies in accordance with our cookie policy. You may manage cookie preferences through your browser or the Site settings where available.
Governing law and disputes. These Terms are governed by the laws of United Kingdom and applicable international standards. Any disputes arising from or related to these Terms shall be resolved in the courts of London unless otherwise required by law or agreed in writing by both parties. We may seek injunctive relief to protect our rights in addition to other remedies available under law.
Changes to terms. We may update these Terms from time to time. When substantial changes occur, we will provide notice on the Site and, where appropriate, by other contact channels. Your continued use of the Site after such changes constitutes acceptance of the revised Terms.
Third-party links. The Site may contain links to third-party websites or services. We do not control these third parties and are not responsible for their content or actions. Accessing them is at your own risk.
Contact and notices. For questions about these Terms, please contact Crust & Ember Pizzeria at equitablepassage.xyz or by phone at +44 20 1234 5678. Any notices to you will be sent to you through the contact information you provided or via the Site.
Last updated: 2025-10-01. This document applies to all users of the Site and supersedes any prior terms or agreements related to the Site.